1. Introduction
Welcome to Project No-Vex ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account information (email address, name, password)
- WordPress and WooCommerce site connection details
- Content data (posts, products, and related metadata)
- Support and communication records
2.2 Automatically Collected Information
When you use our platform, we automatically collect:
- Log data (IP address, browser type, device information)
- Usage data (pages visited, features used, time spent)
- Technical data (error logs, performance metrics)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Sync and manage your WordPress and WooCommerce content
- Send you technical notices and support messages
- Respond to your requests and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: We may share information when you explicitly authorize us to do so
- Service providers: We work with third-party service providers who perform services on our behalf
- Legal requirements: We may disclose information if required by law or in response to legal process
- Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain processing of your data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: